Privacy Policy

2. Information We Collect

Depending on how you interact with us, we may collect information including:

• Your name

• Email address

Telephone number

• Billing and transaction information

• Business or professional information you voluntarily provide

• Information submitted through forms, surveys, applications or questionnaires

• Appointment and booking information

• Communications you send to us

• Information relating to products, programs, events or services you purchase

• Website usage information, including IP address, browser type, device information and pages visited

• Marketing preferences

• Any other information you choose to provide

Payment card information is generally processed directly by our payment providers and is not stored by us unless specifically stated otherwise.

3. How We Collect Your Information

We may collect information when you:

• Visit our website or landing pages

• Register for an event, webinar, training or lead magnet

• Join our mailing or SMS list

• Complete an application, questionnaire or contact form

• Book a consultation or appointment

• Purchase a product, program or service

• Communicate with us by email, SMS, telephone, messaging platform or social media

• Participate in one of our programs, communities or events

We may also receive information through third-party platforms and service providers that support our business.

4. How We Use Your Information

We may use your information to:

• Provide the products, services, programs or events you request

• Process payments and administer purchases

• Manage bookings, applications and client accounts

• Send transactional emails and service-related communications

• Provide customer support

• Personalise and improve our services

• Operate and improve our website and funnels

• Maintain business and financial records

• Prevent fraud or misuse of our services

• Comply with legal and regulatory requirements

• Send marketing emails, SMS messages and promotional communications where permitted by law

• Measure the effectiveness of our advertising and marketing

• Contact you regarding products or services we believe may be relevant to you, where legally permitted

5. Legal Bases for Processing

Where applicable data protection law requires us to identify a lawful basis, we may process your information based on:

• Consent - where you have given us permission to use your information for a particular purpose.

• Contract - where processing is necessary to provide a product or service you have requested or purchased.

• Legal obligation - where we must process information to comply with applicable laws.

• Legitimate interests - where processing is reasonably necessary for the operation, protection or improvement of our business, provided those interests do not override your rights.

6. Marketing Communications

Where permitted by applicable law, we may send you marketing communications about our products, services, events and offers.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

You can opt out of SMS marketing by following the instructions included in the message, such as replying STOP, where applicable.

Opting out of marketing communications will not prevent us from sending communications that are necessary to administer a purchase, booking, account or existing client relationship.

7. Cookies, Analytics and Tracking Technologies

Our website may use cookies, pixels and similar technologies to:

• Operate essential website functionality

• Remember preferences

• Understand website usage

• Measure marketing performance

• Improve our website

• Deliver or measure advertising

These technologies may be provided by third parties such as:

Google Analytics, Meta Pixel, GoHighLevel

Where required by applicable law, non-essential cookies or tracking technologies will only be activated after appropriate consent has been obtained.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business, including providers of:

• Website and funnel hosting

• Customer relationship management systems

• Email and SMS communications

• Payment processing

• Appointment scheduling

• Course or membership hosting

• Analytics and advertising

• Cloud storage

• Accounting and financial services

• Customer support

• Professional legal, financial or technical services

Our principal platforms and service providers may include:

GoHighLevel, Stripe, Zoom, Google Workspace, Meta

These companies may process information according to their own privacy policies and contractual arrangements with us.

We may also disclose information where required by law, regulation, court order or governmental authority.

9. International Data Transfers

Some of our technology providers or service providers may operate in countries other than your own.

Where required by applicable data protection laws, we take reasonable steps to ensure appropriate safeguards are in place when personal information is transferred internationally.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining appropriate business records and meeting legal, tax, accounting and regulatory requirements.Certain information may be retained for longer where required by law or where necessary to establish, exercise or defend legal claims.

11. Data Security

We take reasonable administrative, technical and organisational measures designed to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal information

• Restrict or object to certain processing

• Withdraw consent where processing is based on consent

• Request portability of certain personal information

• Opt out of direct marketing

• Opt out of certain forms of targeted advertising, sharing or sale of personal information, where applicable

• Lodge a complaint with an applicable data protection or privacy authority

Additional rights may apply to individuals located in jurisdictions including the United Kingdom, European Economic Area, California and other regions with applicable privacy legislation.

We will honour privacy rights available to you under applicable law.

13. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology or legal obligations.

The most recent version will be published on this website with an updated "Last Updated" date.

15. Contact Us

For questions regarding this Privacy Policy or how your information is handled, contact:

Kabira School of Energy
Email: [email protected]
Address: 8 Newburg Ct, Columbia, IL 62236
Website: kabiraschoolofenergy.com